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TMQ™ Programme - For Therapists
Course Insights
Introduction (5:45)
Taster
Testimonial (6:21)
Module 1: Getting Started
Where to Start (13:03)
What's Important - Your Values (7:59)
S.W.O.T. (17:19)
Your Goal (16:50)
Mind the Gap (10:55)
Module 2: People - You and Your team
Personal Efficiency and Effectiveness
Levels of Leadership
Prioritising
Delegating
Giving Feedback
Module 3: Money - Know Your Numbers
Overview (9:06)
Personal (Financial) Reward (7:38)
Sales Income (Money In) (9:43)
Business Costs (Money Out) (6:56)
Break Even (Is my business viable?)
Cash (is King) Flow (9:36)
Financial Projections (4:49)
Profit Drivers- the stuff that makes a difference to the bottom line (10:32)
Module 4: Operations (Products and Services)
Quality
Poor Quality and Waste
Proven Process
The Company Way
Detailed Processes
The Company Commitment
Module 5: Market (1)
Overview
Your Diamond (1)
Your Diamond (2)
Customer - Target Market
Customer Behaviour
Fundamentals, not Fancy
Module 6: Market (2)
Recap
Your Value
Campaigns
Your List
Media
Market - Round Up
Module 7: Pricing
Intro to Pricing
Emotional Pricing
'Cost Plus' Pricing
'Value' Pricing
Price Discrimination
Six C's of Pricing
A little Pricing Psychology
Getting Paid and Round Up
Module 8: Your Going Forward Plan
Implement
Chunk It Down
Get on With it
Measure It
...And Finally
Intro to Pricing
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